web design
At Zona Digital, we take pride in delivering top-tier digital solutions that empower ecommerce businesses to reach new heights. Our latest achievement is a fully integrated ecommerce web solution, built on the robust Svit.One business platform. This solution has been specifically designed to address the complex needs of modern online stores, providing everything from a sleek new design to advanced CRM tools and mobile apps for employee efficiency.
The first step in our process was to revamp the client’s existing e-commerce website with a fresh, modern design that enhances the user experience. The new design is not just visually appealing, but also highly functional, providing intuitive navigation and a responsive layout that works seamlessly across all devices.
Transitioning from an older platform can be a daunting task, especially when it involves large amounts of data. Zona Digital expertly handled the migration of product listings, customer information, and other essential data from the old website to the new one, ensuring that no information was lost or corrupted during the transfer.
Product Listings and Cards: A dynamic and organized presentation of products, complete with detailed product cards that showcase images, descriptions, prices, and more.
Brands and Collections: We’ve integrated functionality to manage brands and collections, allowing customers to explore products by brand or themed collections.
Tree Categories and Filters: An advanced categorization system with tree categories and filters that makes it easy for customers to find exactly what they’re looking for.
Customer Reviews: A review system that allows customers to share their experiences, boosting trust and credibility.
Search Functionality: Powerful search tools that enable customers to quickly find products by keyword, category, or other attributes.
Customer Cabinet: A personalized space for customers to manage their accounts, view order history, and track deliveries.
To help our clients manage their customer relationships more effectively, we integrated a powerful CRM system directly into the ecommerce platform. This CRM tool allows for efficient management of customer interactions, from tracking inquiries to managing sales pipelines, all within a unified system.
Understanding the importance of multi-channel communication, we integrated an Omnichannel tool into the platform. This includes:
IP Telephony Integration: Seamless connection with phone systems for managing customer calls directly from the CRM.
Viber Integration: Integrated Viber messaging to communicate with customers in real-time.
Email Integration: Consolidation of email communication within the platform to ensure no customer query goes unanswered.
Our solution simplifies order processing and management, ensuring that all orders are handled efficiently and accurately. Customers and store admins receive real-time notifications at key stages of the purchase process, improving communication and transparency.
To further streamline the customer experience, we integrated Nova Post for seamless shipping and delivery management. Customers can choose Nova Post as their preferred shipping method. Additionally, we incorporated online payment gateway options to provide customers with secure and convenient payment method
To boost internal productivity, we developed mobile apps that allow employees to manage tasks, access customer information, and monitor store performance on the go. These apps are synchronized with the main platform, ensuring that everyone stays connected and informed.
Effective task management is crucial for the smooth operation of any business. Our solution includes a task management tool that helps internal teams track projects, assign tasks, and collaborate more efficiently, leading to improved productivity and faster turnaround times.
Content marketing is key to driving traffic and engagement, so we integrated a powerful CMS for blogging. This allows our clients to easily create, publish, and manage blog content that helps attract new customers and build brand authority.
To maximize visibility and drive targeted traffic, we integrated Meta (Facebook) and Google Ads tools into the platform. This allows clients to easily manage and optimize their ad campaigns directly from their ecommerce site, ensuring that they reach the right audience at the right time.
Zona Digital’s comprehensive e-commerce solution is more than just a website; it’s a complete digital ecosystem that empowers businesses to manage every aspect of their online operations from one unified platform. From sleek design and advanced product management features to integrated CRM and omnichannel tools, this solution is designed to help e-commerce businesses grow and thrive in a competitive marketplace.
If you’re ready to take your ecommerce store to the next level, contact Zona Digital today. Let us show you how our tailored solutions can transform your business and drive success.
